Refund Policy
Refund Policy
Refund Policy
Last updated: October 31, 2026
Thank you for shopping with Color & Keratin at colorkeratin.beauty. If you are not happy with your purchase, we make returns simple and fair.
30-Day Returns
You have 30 days to return your items for a full refund. Items should be returned by mail.
To start a return, please write to us by email at support@colorkeratin.beauty from anywhere in the world. Our team in the United States answers on business days and will guide you through the next steps.
Return Shipping
- You cover the return shipping for regular returns.
- If the item is defective, the return is free.
Defective Items and Warranty
Every product carries its manufacturer's warranty. If your item arrives defective, let us know by email at support@colorkeratin.beauty and we will arrange a free return by mail for a full refund.
We accept payments by credit cards and PayPal, and approved refunds are issued as a full refund.
Thank you for choosing Color & Keratin for professional hair color, keratin treatments, salon tools and haircare.