Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 2026-10-31
Welcome to Color & Keratin (colorkeratin.beauty). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our shop, place an order, or contact us. Our team works from the United States.
Information we collect
We only collect information we need to run our shop and provide you with a great experience:
- Order information: your name, email address, billing and shipping details, ordered products, and payment confirmation. We never see or store your full payment card details, as payments are processed securely by our payment provider.
- Contact information: when you email us, we receive your email address and any information you include in your message.
- Account and shopping information: if you create an account, we store your login details, order history, and preferences.
- Technical information: device type, browser type, pages visited, and how you interact with our site, collected automatically through cookies and similar tools.
How we use your information
We use your information to:
- Process, ship, and deliver your orders and send you order updates
- Provide customer support and respond to your questions
- Improve our shop, products, and customer experience
- Prevent fraud and keep our shop secure
- Send you marketing emails about new products and offers, only if you have agreed to receive them. You can unsubscribe at any time.
Cookies
We use cookies to keep your cart working, remember your preferences, understand how our shop is used, and improve our services. You can control or delete cookies in your browser settings, but some parts of the shop may not work properly without them.
How we share your information
We do not sell your personal information. We only share it with trusted partners who help us operate our shop, such as payment processors, delivery carriers, email services, and website analytics providers. They may only use your information to perform services for us and must protect it.
We may also disclose your information if required by law or to protect our rights and the safety of our customers.
Data retention and security
We keep your information only as long as needed for the purposes described in this policy, to fulfill orders, comply with legal obligations, and resolve disputes. We use reasonable administrative, technical, and organizational measures to protect your data, but no method of transmission over the internet is completely secure.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to limit or object to certain uses, and to withdraw consent for marketing. To exercise these rights, please email us. We will respond to your request within a reasonable time and will never discriminate against you for exercising your privacy rights.
Children's privacy
Our shop is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
International visitors
Our team works from the United States, and your information will be processed in the United States. By using our shop, you understand that your information may be transferred to and processed in a country with different data protection laws than your own.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page with a revised Last updated date.
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us only by email at support@colorkeratin.beauty. We are happy to help.